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Response Time

  • Free: Within 24 hours
  • Pro: Within 12 hours
  • Elite: Priority (4 hours)

Global Support

We serve traders from India, UAE, UK, US, Singapore, and beyond. Support is available in English and Hindi.

24/7 Telegram bot · Mon-Sat email support

Your Data Is Safe

Never share your password or 2FA codes with anyone — including us. We'll never ask for them via email or Telegram.

Contact FAQs

Common questions about reaching us.

Email support typically responds within 24 hours. For urgent matters, use the Telegram bot for instant help with common queries. Pro and Elite members receive priority support with faster response times.

We currently operate 100% online via email and Telegram. This keeps our costs low and allows us to serve a global audience without regional restrictions. All queries are tracked for quality and accountability.

If you suspect fraud, impersonation, or scams using our name, email us immediately at support@snipertradingking.com with subject 'FRAUD REPORT' and any evidence. We take these reports very seriously and act within 24 hours.

We operate as a fully digital platform with team members across multiple regions. For partnership or institutional inquiries, email us with details and we'll schedule a video call.

Video support is available for Elite members on request. For Pro members, priority email support is available. Free tier users get standard email support and full Telegram bot access.

If your issue isn't resolved within 48 hours, reply to the same email thread with 'ESCALATE' in the subject line. Your query will be routed to a senior team member for immediate review.

Beware of Impersonators

We will never ask for:

  • Your password or 2FA codes
  • Deposits to "personal" accounts
  • Login credentials to "manage" your account
  • Upfront "processing fees" via WhatsApp

Report any impersonation to support@snipertradingking.com

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